The Customer Relationship Manager will be responsible for maintaining strong relationships with policyholders and ensuring customer satisfaction. This role requires proactive communication, issue resolution, and retention strategies. Candidates should have excellent interpersonal skills and experience managing customer interactions in a professional environment.

Key Responsibilities

• Manage customer relationships and retention.
• Resolve policyholder concerns.
• Conduct customer satisfaction follow-ups.
• Support renewals and upgrades.

Requirements

• CRM, Customer Service, Communication, Relationship Building, Problem Solving