Bayview Hospitality Group operates business hotels across eastern India. The operations manager will be based in Kolkata with accountability for daily service standards and audit readiness.

Key Responsibilities

• Oversee front office, housekeeping, and F&B coordination for a 120-room property.
• Manage monthly budgets, vendor contracts, and service recovery escalations.
• Drive occupancy and guest satisfaction scores through staff coaching.

Requirements

• PMS systems
• Revenue management
• Guest experience
• Team building