TrustShield Insurance Pvt. Ltd. is hiring a Customer Support Specialist to assist policyholders with inquiries, policy information, and claim-related concerns. The ideal candidate should possess excellent communication skills and a customer-first attitude. This role focuses on delivering exceptional service while ensuring quick and accurate resolution of customer issues.

Key Responsibilities

• Respond to customer inquiries.
• Resolve policy and claim-related concerns.
• Maintain customer satisfaction standards.
• Update CRM records and interactions.

Requirements

• Customer Support, Communication, Problem Solving, CRM, Insurance Knowledge